FEATURES

Additional Value Added Services and Software Bundle:

• General Diagnostics and Troubleshooting Assistance
• Setup and Installation (Computers, Printers, Home Appliances and Software)
• Troubleshoot Installation and Configuration Issues
• Support for Drivers and Application Software (Conditions Apply)
• Anti-Spyware Setup and Configuration, and Optimization
• Security Software – Installation, Threat Management, and Troubleshooting
• Computer Optimization, Memory Management, and LTV Enhancement
• Software and Application Update Management
• 1/2 Hour PC Genius training to educate Customer on Computer Skills
• Monthly Scheduled PC Tuneup Call with an Expert.
• Email Configuration, Archival, and General Assistance.
• Virtual Assistant Service (Price Matching)**
• Tekkbay Bronze is an Annual plan with unlimited incident support
• 1 Onsite Visit to resolve H/W issues (Conditions may apply)*
• Hardware Repair Coverage (Computer and Printer)

DISCLAIMER

• Disclaimer: Hardware Manufacturers and Independent Software Vendors provide standard warranties with their products free of cost, if you purchased a new product from Tekkbay  or directly from the manufacturer, and you are covered under standard warranty, we highly recommend that you register your purchase with the manufacturer and reach out to their in-house customer service teams.
• Please read on if you are looking for an extended Protection Plan for your Products and are looking for total protection (hardware, software and managed service) beyond the standard warranty. In that case, Tekkbay Bronze is for you.
• Is your computer running too slow? Are file downloads and transfers taking longer than usual? Does your system keep restarting? Do you have Internet connectivity or printer-related issues? A simple thing to do is to call Tekkbay Bronze repair experts. Call {*********} to get help now.
• *Tekkbay Bronze is an Annual Membership Plan that can be renewed every year at Customer's request. Tekkbay Bronze cannot be auto-renewed.