FEATURES
Additional Value Added Services and Software Bundle:
- General Diagnostics and Troubleshooting Assistance
- Setup and Installation (Computers, Printers, Home Appliances and Software)
- Troubleshoot Installation and Configuration Issues
- Support for Drivers and Application Software (Conditions Apply)
- Anti-Spyware Setup and Configuration, and Optimization
- Security Software – Installation, Threat Management, and Troubleshooting
- Computer Optimization, Memory Management, and LTV Enhancement
- Software and Application Update Management
- 1/2 Hour PC Genius training to educate Customer on Computer Skills
- Monthly Scheduled PC Tuneup Call with an Expert.
- Email Configuration, Archival, and General Assistance.
- Virtual Assistant Service (Price Matching)**
- Tekkbay Platinum is an Annual plan with unlimited incident support
- 1 Onsite Visit to resolve H/W issues (Conditions may apply)*
- Hardware Repair Coverage (Computer and Printer)